Refund Policy
We educate our consumers about the nutritional benefits of our microgreens through engaging blog posts, infographics, and downloadable guides. Join us in exploring the world of fresh, organic produce, and learn how to incorporate these greens into your diet.
Refunds & Replacements
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If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery.
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To help us resolve the issue quickly, we may ask for a photo of the product.
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Depending on the situation, we will offer either:
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A replacement order at no additional cost, or
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A refund issued to your original payment method
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At Cutten Green Organic, we are committed to providing the freshest, highest-quality microgreens to our customers. Because our products are perishable, we cannot accept returns once an order has been delivered. However, your satisfaction is important to us, and we will make it right if there is an issue with your order.
Non-Refundable Items
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Due to the perishable nature of our microgreens, we cannot accept returns or issue refunds for:
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Orders reported after 24 hours of delivery
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Products stored improperly after delivery
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How to Request a Refund or Replacement
To request a refund or replacement, please email us at [your email] with:
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Your name and order number
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A description of the issue
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A photo of the product, if applicable
Questions?
If you have any questions about our return or refund policy, please reach out to us at:
📧 janzualdua@yahoo.com
📞 832-716-5859